Privacy Policy

At JenVioli.com, it is my commitment to you that I will be respectful of the data you share with me and I would never sell your information to other companies or businesses for marketing purposes; trust and confidence are integral to my work. This Privacy Policy is to give you a clear picture of my online integrity: when and why I collect your personal information, how it is used, the limited conditions under which I might disclose it to others, as well as how I keep it secure.

What we do with your information

When you purchase something from the website (products or services), as part of the buying and selling process, we collect the personal information you give us such as your name, address, telephone number and email address. When you browse the site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system (this helps us make sure we create a web experience that is working great for all our users).

Email marketing (if applicable): With your permission, we may send you emails with regular content, program offerings, products for sale, and other information related to JenVioli.com or Jen Violi. Please know that we are intentional about everything that is sent out and endeavor to deliver content that is appropriate for what you subscribed for and isn’t going to overpower your inbox.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by contacting us.

Consent

When you provide us with personal information to reply to a message sent from our contact from, complete a transaction, verify your credit card, place an order, arrange for a delivery or exchange/return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.

Please note that many products on this site are delivered via e-mail, and by paying for the product you are agreeing to subscribe to the associated list for that particular product. By unsubscribing from such a list, you are unable to receive access to the product content you purchased.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third party services & payment processors

PayPal

All payments on the site are processed by PayPal, a third-party processor. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through PayPal’s data storage, databases and the general PayPal application. They store your data on secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps them to protect your data. However, no company, including PayPal, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

PayPal uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. Payments for our products are currently processed and managed using the third party vendor PayPal. You can read their privacy policy here.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics

When someone visits www.jenvioli.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Comments & user content posted to the website

If you post comments or user content on the website (such as replies to blog or article posts), you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by other users of the website, as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post on our website.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

Like most websites, we use small bits of data called cookies stored on users’ computers to simulate a continuous connection. Cookies let us ‘remember’ information about your preferences and passwords and allow you to move within our Service without reintroducing yourself within a browser session. Disabling cookies does not prevent you from accessing websites our website, but some features of our site may be degraded.

Social media

Our site may include Social Media Features, such as the Facebook button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions & contact information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or want more information, please contact us.